AI-Powered Recharge Support — Live 24/7
Your Recharge App's
Smartest Support Agent
OneAgent handles every query — recharge status, payment failures, refunds, account issues — automatically, in any language, like a real human.
99.9%
Uptime SLA
< 1s
Avg response time
50+
Languages supported
24/7
Always available
Live Demo
See OneAgent in action
Watch how OneAgent handles real support scenarios instantly.
Capabilities
Everything your support team does,
automated by AI
Real-time Status Lookup
Instantly fetches live recharge status, payment state, and transaction details from your backend APIs — no manual checking needed.
Payment Issue Resolution
Detects failed UPI, card, and wallet payments. Automatically initiates refund flows or escalates with full context attached.
Human-like Conversations
Powered by advanced LLMs, OneAgent understands context, remembers what was said, and responds naturally — never robotic.
50+ Languages
Seamlessly handles Hindi, Bengali, Tamil, Urdu, Arabic, Spanish, and 45+ more — auto-detects the user's language and replies in kind.
Human Agent Handover
When a query needs human touch, OneAgent gracefully hands off — with full chat history pre-loaded for the agent. Zero repetition.
Analytics & Insights
Track resolution rates, common issues, escalation patterns, and user satisfaction — in a clean real-time dashboard.
Process
How OneAgent works
1
User sends a message
Through WhatsApp, Telegram, your in-app chat, or web widget — in any language, any format. Voice notes and screenshots supported too.
2
AI understands intent in real-time
OneAgent classifies the query — recharge status, payment issue, refund request, or general help — and determines the right action within milliseconds.
3
Fetches live data from your systems
Connects to your recharge APIs, payment gateways, and databases to pull real-time transaction status, user account info, and recharge history.
4
Responds, resolves, or escalates
Sends a clear, human-like reply. Triggers automated workflows (refunds, retries, alerts) or hands off to a human agent with full context — all in under 2 seconds.
Global Support
Speaks your customers' language
Integrations
Connects with your entire stack
OneAgent plugs into the tools you already use — no rip-and-replace required.
WhatsApp
Telegram
REST APIs
Web Widget
Mobile SDK
Start automating support
in under 10 minutes
No complex setup. Connect your APIs, configure your flows, and OneAgent is live — handling queries while you sleep.